Privacy Policy
At Solenor, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide when interacting with our website, including your name, email address, billing and shipping address, phone number, payment information, and order details. We also automatically collect certain technical information, such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies to improve your experience on our website.
How We Use Your Information
We use the information we collect to process and fulfill orders, communicate order updates, provide customer support, improve our products and services, personalize your shopping experience, and send promotional communications if you have chosen to receive them. We may also use your information to detect fraud, maintain website security, and comply with applicable legal obligations.
Sharing of Information
Solenor does not sell or rent your personal information to third parties. We may share your information with trusted service providers that assist with payment processing, shipping, order fulfillment, website hosting, analytics, marketing, and customer support. These partners are only given access to the information necessary to perform their services and are required to protect your data.
We may also disclose your information when required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your overall shopping experience. You can manage or disable cookies through your browser settings; however, doing so may affect certain features of the website.
Your Privacy Rights
Depending on your location, you may have the right to access, update, correct, or delete your personal information. You may also have the right to opt out of receiving marketing emails at any time by using the unsubscribe link included in our communications or by contacting us directly.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While no method of electronic transmission or storage is completely secure, we continuously work to safeguard your information using industry-standard security practices.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. Solenor is not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Email: info@solenor.co
Website: Solenor.co
Thank you for choosing Solenor. We value your trust and are committed to protecting your privacy while providing a safe, secure, and enjoyable shopping experience.